HI! WE WERE BUILT FROM A SMALL SHOP IN BROOKLYN WHERE WE WORKED FACE TO FACE WITH MOST OF OUR CUSTOMERS AND IT REMAINS IMPORTANT TO US THAT WE STAY IN TOUCH TO OFFER YOU THE BEST POSSIBLE PRODUCTS AND SERVICES. WE INVITE ALL FEEDBACK AND INQUIRIES IF YOU HAVE HAD ANY ISSUES WITH A SPENCER DEVINE PRODUCT OR OUR WEBSITE.
PLEASE SEE OUR GENERAL TERMS & CONDITIONS BELOW. THANK YOU FOR SUPPORTING OUR COMPANY
General Things: By ordering any of our products, you agree to be bound by these Terms & Conditions.
Return Policy: We are happy to accept any returns if your purchase arrives defective in material or workmanship. Please note that all products must be returned unused, in original packaging including all tags. We are happy to refund you the cost of shipping any damaged products. Custom order bags are final sale. This information may also be found in our Q&A Section on our Website. In order to receive refund, you must email firstname.lastname@example.org with return tracking # within 5 days of receiving bag.
Personal Information: All personal information you provide us with or that we obtain will be handled by Spencer Devine LLC as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, or other necessary correspondence. The information you provide is only available to Spencer Devine and will not be shared with any third parties. You always have the right to request Spencer Devine to delete or correct any of your Personal Information.
Shipping: FREE SHIPPING within the US through UPS, FEDEX, and USPS. FREE SHIPPING Internationally with USPS with Global Express Guaranteed. Please email email@example.com at time of your purchase if you prefer paying for a different shipping method. VAT not included.
Payments. Everything is secure. All transfers or credit card information conducted through Spencer Devine are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
Ability to Purchase Our Products: You should understand that by ordering any of our products, you agree to be bound by these terms & conditions. you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed on our website. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.
Force Majeure: There may be things that happen which are outside of our control, which is not reasonably foreseeable, shall be considered force majeure. This means that Spencer Devine is released from obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
Spencer Devine LLC reserves the right to amend any information without prior notice.
All inquiries should be directed to: firstname.lastname@example.org
We will get back to you within 48 hours.